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Junior Client Support Specialist

AIDA Recruitment

Vilnius, Lithuania

1200 - 1500 €

Apply by submitting a CV

  • Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;

  • Advise clients on e-commerce and financial services;

  • Review e-commerce project applications and activate services;

  • Verify the identity of new clients and register them in the system.

Requirements

  • Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;

  • Proficiency in English and Russian – it will help you to understand the client's enquiry or problem correctly;

  • Communication skills – it will help you communicate with the client and respond to their queries;

  • Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;

  • Experience in customer service (this would be an advantage);

  • Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries.

Additional benefits

  • Conditions for continued growth and professional development;

  • A professional and supportive team;

  • Performance bonus after the probation period;

  • Stebby wellness programme (after successful completion of the probation period);

  • Private health insurance (after the period of the 6 months with the company);

  • Accident and emergency health insurance;

  • Healthy snacks and drinks every day to boost your productivity;

  • Company e-scooters for work and leisure use;

  • Gym facilities, table tennis, football, VR, and other fun benefits.

  • Workations.

About the position

Information

Published:

2024-01-23

Valid until:

2024-02-29

Workplace:

On-site

Salary Gross:

1200 - 1500 €

Working hours:

Pilnas etatas

Additional information:

We will contact only chosen candidates

About the company

AIDA Recruitment - technology and artificial intelligence based recruitment company.
Our client is creating a modern world of payments where payments have no boundaries, are convenient, fast and accessible to everyone, anywhere, anytime, and most importantly, at a fair price.

Apply by submitting a CV

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